NextGen Communication Services(r) Copyright (c) 2005-2014 NextGen Healthcare Information Services. All Rights Reserved

NextGen Communication Services
5.8.3.125 Release Notes

LAST REVISED: Oct 24, 2016

Release Notes are intended to provide an overview of new functionality and to list many of the fixes that have been implemented in this release of the NextGen Communication Services.

 

Version

Product

Quality Center Number

Description

 

5.8.3.125

Patient Portal

eRx

5.8UD3 GR Build

5.8UD3 GR Build

 

5.8.3.119

Patient Portal

eRx

159083

159200

159649

160431

147777

Problem: When the practice name includes special characters, PHR will not be generated successfully.

Patient Portal NCS> CCD exported from MSU does not reach portal main and mobile sites when UD2 and UD1 client side is configured with UD3 NCS.

Demographic synchronization processor performance improvement – stored procedure refinement

Patient Portal - Adding patient audits on server side in case of failure in the Patient demographic sync processor

NCS - PIH Product Listing Import Default Configuration Values are not correct

 

5.8.3.106

Patient Portal/Rosetta

eRx

5.8UD3 Beta Prod

5.8 UD3 Beta Prod Release

 

5.8.3.96

Patient Portal/Rosetta

eRx

5.8UD3 Beta

5.8 UD3 Beta Release

 

5.8.2.86

Patient Portal/Rosetta

eRx

155549, 151872, 151873, 153695, 149870

Patient Portal - A New NCS version will be required to enable the functionality to send a CCD manually from the MSU to Patient Portal.

To use this functionality, you should install 5.8UD2 Hot Fix 105

When CCD is generated, Impression/Plan Instructions are missing in the Instruction section. This version NCS includes the latest Rosetta dll files containing the fix for this issue.

Collect Instruction from Home Page- OPH template and fix the Social History issue. This version NCS includes the latest Rosetta dll files containing the fix for this issue.

Auto enable the existing NCS process for LDM/PDR and UD3 requirements for firstTake PSP program.

 

5.8.2.83

Patient Portal

149801, 150412, 147459, 149870

OutOfMemory exception is thrown periodically from PHR Update processor of Nextgen Communication Services.

A new log file is created to log message type of all successfully exported messages from client side NCS to server side.

Client requesting customization done to Patient Portal when uploading documents

Auto enable the existing NCS process for LDM/PDR and UD3 requirements for firstTake PSP program.

 

5.8.2.82

Patient Portal

146136, 148620

Before upgrading to this version of NCS, please make sure that .Net framework v4.5.1 or above is installed.

Bulk Enrollment changes to use a custom stored procedure during enrollment to pass patient details to server side.

Confidential lab results are displaying on Patient Portal

 

5.8.2.81

Patient Portal

141568

Before upgrading to this version of NCS, please make sure that .Net framework v4.5.1 or above is installed.

Recall letter generated using 5.8UD1 client database, macros are not displaying correctly in Patient Portal.

 

5.8.2.80

Patient Portal

142191

Before upgrading to this version of NCS, please make sure that .Net framework v4.5.1 or above is installed.

Allow for password configuration for NCS settings by client.

 

5.8.2.79

Patient Portal

144036, 144978

Before upgrading to this version of NCS, please make sure that .Net framework v4.5.1 or above is installed.

Added a flag to enable disable BITS functioanlity to download NCS auto update packages.

Patient Plan documents sent to the Patient Portal show an error message in the footer.

 

5.8.2.78

Patient Portal/Rosetta

143020, 141066

Before upgrading to this version of NCS, please make sure that .Net framework v4.5.1 or above is installed.

Performance issues are occurring with the NCS and the patient portal servers “The operation has timed out” “Unable to Connect to Remote Server”

Clients that are on NextGen UD1 and upgraded to NCS 5.8.2.73 UD2 Backfill PHRs and Patient PHR Requests are failing with a new error: “formatter_OnQueueEntryAvailable does not implement event 'EquipmentTemplateData”

 

5.8.2.73

Patient Portal/Rosetta

5.8UD2 GR Candidate

Before upgrading to this version of NCS, please make sure that .Net framework v4.5.1 or above is installed.

 

5.8.2.66

Patient Portal/Rosetta

5.8UD2 Release Candidate

5.8UD2 Release Candidate.

 

5.8.1.54

Patient Portal/Rosetta

137776, 137775, 137773, 135480

Medications showing on patient’s homepage that have never been prescribed

If the number of threads used by the PHR Backfill Processor in NextGen Communication Services are too high then the NextGen Queue Processing Service stops, causing NextGen Communication Services to stop running.

More effecient way of fetching items from intrf_queue table implemented in NCS - to correct 'connectiion timeout' issues reported by clients.

No matter how many different smoking types are selected, only one will display in the CCDA to the user.

 

5.8.1.53

Patient Portal/Rosetta

Requirements# 68438 and 68439

Requirement ID: 68438 Patient Portal - When generating the CCDA the Clinical Guideline information should not be included by default. for 5.8 and UD1 Requirement ID: 68439 Patient Portal - The NCS shall make a change so the patient diagnosis information may not be included in the problems section of the CCDA. for 5.8 and UD1

 

5.8.1.50

Patient Portal/Rosetta

127877, 132081, 127895, 132323, 132075, 131123, 131123, 68362, 128962, 128963, 133032, 132461, 132820, 132805, 132766, 132745, 129061, 132177, 132461, 129061

Contains many NCS and Rosetta fixes. A new queue processor is added to handle PHR requests from patients. This queue processor is enabled by default and runs once in every 30 mins. This setting can be changed in Settings screen.

 

5.8.1.40

Patient Portal

5.8 UD1 Release Candidate

5.8 UD1 Release candidate. Contains support for PHR Backfill and Patient Initiated Enrollments functionality

 

5.8.0.113

Patient Portal/Rosetta

121392, 121393

Labs fail to generate on servers that do not have a

Ngconfig.ini file

 

5.8.0.112

Patient Portal/Rosetta

121157

Statements are not being delivered to the portal under

Certain circumstances

 

5.8.0.110

 Patient Portal/Rosetta

 115462, 114321, 115462

 For some allergies in patients history Rosetta engine fails when PHR is requested from Patient Portal. The error is FDB coding system not supported: 570

 

 5.8.0.110

 Patient Portal/Rosetta

 114322

 For some types of the medication dosage in patients history Rosetta engine fails when PHR is requested from Patient Portal. The error is Code not found: code='CX', type='DosageFormCode'

 

5.8.0.110

 Patient Portal/Rosetta

 115462, 114321, 115462

 For some allergies in patients history Rosetta engine fails when PHR is requested from Patient Portal. The error is FDB coding system not supported: 570

 

5.8.0.107

Surescripts

115928

Eligibility requests are sent without a SSN but include the qualifier for the value

 

5.8.0.107

Surescripts

112036

Saving eligibility transactions causes performance issues on the server due to the way the unique id for each message is generated.

 

5.8.0.107

Patient Portal

114314

Missing Medications from Patients Chart

 

5.8.0.106

Patient Portal

 

5.7 Compatibility issues with Real time appointments.

 

5.8.0.105

Patient Portal/SureScripts

 

5.8 GR Release 

5.8.0.101

Patient Portal

112141

Scheduled Messages

 

5.8.0.100

Patient Portal/SureScripts

 

LGR Release Candidate for 5.8

 

5.7.2.132

Patient Portal

110989

Corrections to appointment reminder functionality

 

5.7.2.128

Patient Portal

108507

ICS Attachments to communications messages fail to send

 

5.7.2.126

SureScripts

103879

Corrected writing out the Address Line 2 element of an X12 Message

 

5.7.2.126

SureScripts

103781

Corrected writing out the Plan name when converting from 5010 to 4010

 

5.7.2.126

SureScripts

103784

Truncated 5010 fields when converting to 4010 messages to allow for database insertion on the client.

 

5.7.2.126

SureScripts

103785

Checked for benefit types properly when a separator character is used

 

5.7.2.126

SureScripts

103781

Removed erroneous extra plan name

 

5.7.2.125

Patient Portal

103972

Appointment reminders not going out for 5.6/5.6sp1 clients

 

5.7.2.124

Patient Portal

102530

If patient is not enrolled or guardian of a patient is not enrolled then statements will not be sent to patient portal and no email notification will be sent for statemen

 

5.7.2.121

SureScripts

97424

4010/5010 translation

 

5.7.2.121

SureScripts

97762

PBM Member ID is inserted into incorrect column

 

5.7.2.121

Patient Portal

97344

PHR Generation Issues with KBM 8.1

 

5.7.2.118

SureScripts

92697

Addresses disabled Surescripts processors on update, Allow Special Characters in contact information

 

5.7.2.115

Release Candidate for 5.7 Communication Services 5.7 LGR

 

5.7.1.39

SureScripts

76833

When enabling the NCS for Retail ePrescribing in 5.7.x NCS using a DB that was already setup, the Import processor's Import URL default value is blank

 

5.7.1.39

SureScripts

73697

Specific Universal Preferences already included in NG are added by the NCS

 

5.7.1.39

SureScripts

78694

Eligibility requests sent from versions before 5.7 fail

 

5.7.1.39

SureScripts

79175

Web Service Timeout defaults to 0 when configuring the NCS for ERX on a DB that has never had ERX installed before

 

5.7.1.39

SureScripts

78171

NCS Certificate Synchronization Process - Security Warning - States that the Certificate Authority is the Organization Name input by the client instead of Nextgen Healthcare.

 

5.7.1.39

Patient Portal

78223

Incorrect Subject Line: New Interactive Medical Form Notification Email

 

5.7.1.29

Patient Portal

77085

Eliminating duplicate time slot results from Available Appointments Search

 

5.7.1.29

SureScripts

77873

Corrected the query that retrieves the Unversal Preference values in 5.7.

 

5.7.1.29

SureScripts

77874

Remove person id from eligibility message before sending to surescripts

 

5.7.1.20

SureScripts

73697

Removed Legacy Universal Preferences

 

5.7.1.20

SureScripts

68961

5010 Support

 

5.7.1.20

SureScripts

71730

Populate Dispense and Prescribed refill request columns individually, Replaced legacy X12 message parsing with new message parser

 

5.6.5.79

Patient Portal

74627

When an image is sent to patient portal with a wrong extension (for eg. When a tiff image is renamed as jpeg), the Aspose PDF control will not handle this image.

 

5.6.5.79

Patient Portal

67319

Added New Processor to reconcile NextMD patients affected by the patient merge process

 

5.6.5.75

Patient Portal

75062

PHR Missing Settings

 

5.6.5.75

Patient Portal

72670

The customized email template is not used to Password Reset Emails

 

5.6.5.75

Patient Portal

75062

PHR Missing Settings

 

5.6.5.74

SureScripts

72531

Correct substitutions in Refill Requests

 

5.6.5.71

Patient Portal

67319

Added New Processor to reconcile NextMD patients affected by the patient merge process

 

5.6.5.70

Patient Portal

70999

NCS will automatically create NextMD Rosetta External System if it is not present

 

5.6.5.70

Patient Portal

65508

- Server Date/Time conversion issue.

 

5.6.5.54

All

66595

NCS 5.6.5.46 install screens reference NCS 2.0

 

5.6.5.54

All

66759

Remove unused processors (Surescripts ICW Processor and RxHub Transaction Feed Generator).

 

5.6.5.54

SureScripts

66592

Client Confirmation Utility in NCS 5.6.5.46 Package does not work on Server 2008 R2

 

5.6.5.54

SureScripts

65133

Corrected displaying the verify status of a NewRx.

 

5.6.5.54

SureScripts

65004

Inserted the original value into the trans_id column rather than the value returned in the message which may violate the data constraints.

 

 

5.6.5.54

SureScripts

63868

Checked for the existence of the person_id prior to using it in a query

 

5.6.5.33

All

 

Initial Beta release of the 5.6 SP1 Communications services, includes support for Recall notifications, Patient PHR requests and real time appointment scheduling

 


2.0.4.69

Patient Portal

63276

Check added for ASC, HED, TXT documents that may be incorrected stored as HED

 

2.0.4.68

SureScripts

60727

Incorrect medication is shown for refill request if the PrescriberOrderNumber

 

2.0.4.68

SureScripts

61995

Respond to Surescripts with a Status code of 010 when refills are picked up

 

2.0.4.66

SureScripts

61372

Corrected opening the database connection when adding the NDC to a NewRx message.

 

2.0.4.66

SureScripts

61374

Corrected adding the NDC to all messages in the queue.

 

2.0.4.65

SureScripts

60625

Updated Surescipts Client Confirmation Utility

 

2.0.4.65

Patient Portal

60720

 HighEdit Documents could not be sent with the NCS running on a 64 bit system

 

2.0.4.63

SureScripts

60197

Improved the searching of the dose field when it contains spaces while matching medications.

 

2.0.4.63

SureScripts

60194

Increased the chances of the NDC being found for a when sending a prescription from the Legacy medication module.

 

2.0.4.61

All

58658

Comm. Services Lock up when multiple administrative console instance is terminated abnormally

 

2.0.4.60

Patient Portal

58493

Crystal Report attachments are not being pushed through the queue in NCS.

 

2.0.4.59

SureScripts

58376

RxHub enrollments not updating erx_provider_mstr

 

2.0.4.58

SureScripts

58260

When sending a NewRx the supervising physician is not being sent

 

2.0.4.57

SureScripts

58019

NewRx messages are having the DAW flag switched after it is sent

 

2.0.4.56

Patient Portal

55432

Password Reset Notifications not being sent to clients

 

2.0.4.56

Patient Portal

47094

Recurring Template Processor Fires Multiple times in one day

 

2.0.4.56

Patient Portal

56450

Statements sent from a 5.5 client system are being truncated to 2000 characters.

 

 

2.0.4.56

RxHub

54961

Corrected parameter name and error handling when creating tasks in RxHub.

 

2.0.4.56

RxHub

54423

NCS will put the PBM Member ID back in as it should be prior to sending the message

 

2.0.4.56

RxHub

54777

Remove SPI in supervisor elements for RXHub

 

2.0.4.56

RxHub

54961

Create workflow task for RxHub NewRx errors.

 

2.0.4.56

RxHub

48627

- RxHub eligibilities fail if they don't contain NPI

 

2.0.4.56

SureScripts

54420

Corrected writing out Identifier nodes with dashes included

 

2.0.4.56

SureScripts

54573

Eligibility responses are sent more than once if the response is an error and the code is 010

 

2.0.4.56

SureScripts

55222

Corrected writing out the To and From values when adding the NDC to a NewRx message

 

2.0.4.56

SureScripts

55227

Added values for person_id, enterprise_id, practice_id and medication_id on refill requests

 

2.0.4.56

SureScripts

52281

Corrected log file entry when tracing messages. Added additional logging to identify threading issues

 

2.0.4.56

SureScripts

46138

Med History errors are not being shown

 

2.0.4.56

SureScripts

46588

File Maintenance - Rxhub Provider enrollments are not working

 

2.0.4.56

SureScripts

48359

Missing XML tag causes connection string error

 

2.0.4.56

SureScripts

48361

Error message when there is no data to download

 

2.0.4.56

SureScripts

48362

NDC's with hyphens cause NCS to generate unexpected error

 

2.0.4.56

SureScripts

48733

Med History errors are not being shown (RxHub)

 

2.0.4.56

SureScripts

50069

ERX Provider Enrollment (NCS) - Enroll/unenroll date are set to 1/1/1800

 

2.0.4.56

SureScripts

53493

Sites are not being checked to see if they are enabled before sending a message to Surescripts

 

2.0.4.56

SureScripts

54161

Return a failure to pharmacy when not able to save message to database.

 

2.0.4.56

SureScripts

54218

Reject messages with invalid dates

 

2.0.4.21

Patient Portal

 

Corrected Issues On Resolved tags in Appointment reminder notifications

 

2.0.4.9

Patient Portal

 

Corrected Issues with Lock/Unlock message handlers